Wooden Flag FAQ

Q:  What is the typical wait time I should expect after placing an order?

A:  Each flag is made to order and will be handcrafted with the highest level of quality as our top priority.  Our goal is to have a 3-4 week or less turnaround time for each order, but in case order volumes are high please allow for a 6-8 week lead time after placing your order.  

Q:  I have a location on the flag that I want my phrase engraved.  How do I specify the location? 

A: We will reach out to you via email or phone to verify spelling and location of any custom phrases. 

Q:  I have a specific flag idea in mind, but I don't see it listed on your website.  What is the best way of inquiring about a specific flag idea or request?

A:  The best method for reaching us is by emailing us at Robin@BHEDesigns.com and attaching any pictures along with the description of your idea.  We will review the request and discuss it with you usually within one business day.

Q:  I have a detailed insignia or logo that I would like to have engraved into the union.  Can I just email the image to you prior to ordering?

A:  Absolutely! We can always appreciate a good challenge.  Send us an email with the image attached and we will typically respond within one business day and give you our recommendation.

Q:  Are you able to engrave portraits or pictures into the flag?

A:  Not at this time.  We are working on some methods using Image Transfer but we arent there yet. 

Q:  What type of wood are your flags made from?

A:  All of our flags are made from locally sourced premium pine.  All of the flags are sanded to 220 grit during the finishing process.